FAQ

1. What is Gac?

Gac fruit has the highest concentration of a strong antioxidant amongst all known fruits and vegetables – carotenoids. Hailed as “fruit from heaven”, it contains over 70 times more lycopene than tomatoes, 40 times more zeaxanthin than corn, and 15 times more beta-carotene than carrots. In addition, compared to other fruits and vegetables, like tomatoes and carrots, its carotenoids are more bio-accessible (can be readily absorbed and used).

 

It has been proven by clinical trials that the carotenoids in Gac fruit are crucial to prevent skin wrinkles, improve our vision, sharpen our mind, safeguard us from diseases, and help delay the aging process . Gac fruit is rich in Vitamins A, C and E, which helps protect collagen fibers from being broken down, keep our skin firm and young looking.

2. Are there any side effects?

There are no known side effects of consuming Gac fruit or its fruit juices such as our product. However, should you experience any uncomfortable side effects, please stop using immediately.

3. How do I place an order?

1. Select the desired product and quantity, then click “ADD TO CART”.

2. To proceed to checkout, go to your cart by clicking on the cart icon on the top right corner.

3. Enter your billing and shipping details. Tick on the box for “Create an account?” to register for an account. This way, you can login and place your next orders easily next time.

4. Choose your payment method and follow the instructions. For Direct Transfer, please do send the payment proof by replying to the order confirmation email sent to you.

4. Why do I have to order 6 bottles of product?

We provide free delivery for all orders. Ordering less than a 6-bottle case would make the cost for delivery too expensive.

5. How much does delivery cost?

There are no additional delivery charges for orders placed within KL and Selangor area.

6. When will my order arrive?

We will ship the products within 2 business days after you place the order and the delivery takes 2-5 business days, depending on the distance.

7. How do I track my order?

You will receive a confirmation email containing your order number upon successful order placement. For any queries regarding the status of your order, please text us at (011-16364686) or email us at (enquiry@juice4you.com.my). We will get back to you within 24 hours.

8. What happens if my shipment was damaged?

Please e-mail us at (enquiry@juice4you.com.my ) with a photo of the damage. We will arrange for a refund, or re-ship you the same ordered product for free.

9. Do you deliver to area outside KL and Selangor area?

We currently ship only to customers in KL and Selangor. Order requests outside these areas will be handled on a case by case basis – email us at (enquiry@juice4you.com.my ) for more information.

10. Can I cancel my order?

To cancel your order, you may contact us via WhatsApp at (011-16364686). However, only orders that are yet to be shipped can be cancelled.

11. How long do the products last?

Our products do not contain preservatives. Hence, please keep refrigerated and drink within one week upon receiving the products.

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